Bold Types legal information

Personalisation and Content Policy

Effective for commerce test version v60 · 20 June 2026

Your message

You control the wording submitted for each card. Enter it exactly as it should appear, including names, punctuation, capitalisation and sign-off. The same text is repeated in the basket before payment.

Automated print artwork

At checkout, the approved message, type style, position, photos and stickers are converted into one high-resolution inside print image. After payment, that image is combined with the chosen outside artwork and sent to our production partner. We do not routinely proofread, retouch or rewrite it.

Emoji, photos, GIFs and stickers

Emoji are reproduced as part of the approved inside image. GIF uploads are printed as a single still frame and do not animate on paper. Photos may be compressed for browser storage and print preparation. The customer preview is the main proof and should be checked carefully before payment.

Content we may refuse

We may reject, pause or cancel content that appears unlawful, threatening, harassing, hateful, discriminatory, defamatory, sexually exploitative, fraudulent, invasive of privacy, or likely to infringe intellectual-property or other rights. Where lawful production is refused after payment, an appropriate refund will be arranged.

Rights to submitted material

You retain rights you hold in your message and uploaded material. You confirm that you own, created or have permission to use every uploaded image, emoji arrangement and other submitted element. You give Bold Types and its production providers permission to store, process, reproduce and print it only as reasonably needed to fulfil, support and record the order.

Changes after payment

Contact support immediately with the order number. Automated production may begin as soon as payment succeeds, so changes cannot be guaranteed.

Reporting an error

If the printed wording materially differs from the paid order, email support@boldtypes.co.uk with the order number and photographs. This does not limit statutory rights.